FAQ

Yes, you can see the product guide for help with:

  1. Delivering your music through Spotify
  2. Marketing resources
  3. Best practices for labels

We understand the need for control over release info, which is why you can set your submission as label-only.

When you set a submission to label-only, artists and their teams can see which song was submitted and by who, but can’t edit or view details such as how the song was described by the person who submitted, and the genre, mood, and culture tags they applied. This should only be used to hide sensitive release info, or to prevent it from being overridden.

To set a submission as label-only:

  1. Click the pencil next to Who can see my submission? (above SUBMIT).
  2. Select Label only.

It’s not possible to edit a label-only submission. If something needs to be changed, you need to delete the submission and then resubmit the song with new info.

To delete the submission:

  1. Go to the submitted release.
  2. Click View Submission Details.
  3. Click Delete.

Yes. In the timeline chart, you can compare the timelines of streams/listeners between artists, albums, and songs that you have rights for. This feature is limited to 5 comparisons only.

Currently Spotify Analytics provides data at track level and doesn’t aggregate them at recording level. If you have access to multiple versions of the same track, you will see data for each version of the song.

This is most likely due to the following reasons for labels and licensors:

  • Labels: If you're using different licensors to distribute your music to different regions, the song or album might be ingested more than once. Since Spotify Analytics doesn't roll up the stats at the song recording level, you might have to search for different versions of the same album or song by URI.
  • Licensors: If you're licensing music for a specific geography, Spotify Analytics will have different stats due to split rights. If you believe there's missing content, you can get in touch with us. If you have licensed different variations of the same song or album, you might have to search for different versions of the same album or song by URI.

If your recording has multiple tracks, the stats may be different between the client and the Analytics app. In the client and the Spotify for Artists platform we roll up all of our counts at recording level as they are the same versions of the song. However, in Analytics we keep the aggregation at the track level to provide our users with more precise and granular data.

In the country trend graph, by default it shows the top ten countries based on streams/listeners. It also lets you enter the countries that you would like to compare. The country used here is the country that the user is registered with in the Spotify app, not the country they’re listening to the song from.

If you’re getting an error when trying to search for an artist, album, or song, please try searching by Spotify URI. Please follow the instructions as described in this product guide to find Spotify URI.

If you are still not able to search, it’s likely related to content rights. Get in touch with us for additional help.

You can go to your Spotify account page to change your password and settings, or use the Password Reset link here.

A stream is when a user plays a song. If the same user streams the song 10 times, it will be 10 streams but one listener. You can toggle between streams and listeners for each chart.

You’ll see an error when trying to look at specific stats for a few reasons. Either:

  • You don’t have the rights for the releases. If you think you have rights but are still unable to see the stats, get in touch with us.
  • We don’t have the data for the dates selected.

You can track your daily unique listeners, daily streams, and other stats from January 1, 2015 to today. Or, from when your music was first available on Spotify. Whichever came first.

Yep! You can export stats as .csv files. Just click the download arrow at the top to download all stats or next to the specific chart to download chart specific data.

The stats across artists, albums, and songs are updated around 12:00 noon EST for the previous day.

At the time of granting access, we assign permission to more than one label based on your rights to the catalogue. If you’re the rightsholder and would like to see a specific label in the selector, get in touch with us.

No. Spotify Analytics doesn't show data for the songs that are missing ISRCs. Please work with your distributor or delivery services to ensure all the ingested tracks are ingested with ISRCs.

If you have access to Spotify Analytics but are getting redirected to the access form, please try logging out of Spotify and then logging into Spotify Analytics with the account details that have permission to view Spotify Analytics.

Streams are reported in Spotify Analytics when a song is streamed for over 30 seconds.